VOLECOM
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Admin Announcement
New announcement (need attention)

On August 16 and 17, our company will organize a tour for our staff. Therefore, all issues will be processed slower than usual. We hope you understand. Please try to use the automatic functions to get the fastest response. We will return to normal work on August 18. Thank you.

August 15, 2025
Facebook Ads Account Top-Up Feature Restored

Dear Valued Users,

We are pleased to inform you that the Top-Up function for Facebook Ads accounts is now back in operation. You can once again add funds to your account to ensure smooth and uninterrupted ad campaigns.

Thank you for your patience and understanding during the downtime. We appreciate your continued trust and support.

Best regards,

Volecom

August 14, 2025
Maintenance of the Facebook account top-up feature

Dear Valued Customer,

Volecom will be performing maintenance on the Facebook Ads account top-up feature for several hours from the time of this announcement (up to a maximum of 24 hours). We kindly ask for your understanding and will notify you once the maintenance has been completed.

Please note that the top-up features for TikTok and our website will remain fully operational during this time.

Thank you for your cooperation.

Volecom

August 09, 2025
New Feature Update
  • New Top-Up Feature via PayPal (Friends and Family)

    We are pleased to announce the launch of a new feature that allows you to top up your balance directly on our website using PayPal.

    With this update, you can now add funds easily and securely through the PayPal – Friends and Family payment method.


    This feature is designed to provide you with a smoother and more flexible way to manage your account balance.

    Simply choose the PayPal Friends and Family option at checkout, complete your transfer, and your funds will be credited quickly.


    Start using this convenient top-up method today on our website!

    Link: Top-up Wallet | Volecom Agency

    August 25, 2025
  • Email Verification

    To improve account security and ensure a smoother experience, we’ve added an Email Verification feature.

    From now on, you’ll be required to verify your email address to activate your account and use certain features.
    This helps protect your account, prevent unauthorized access, and ensure reliable communication.

    Please check your inbox for the verification link after signing up or updating your email.

    April 28, 2025
  • Upload Image of Proof of Successful Transfer (USDT Manual)

    You can now upload a screenshot of your successful USDT (Manual) transfer directly on our website or from your mobile phone.


    • On Desktop: Simply upload the image file directly from your computer.

    • On Mobile: Scan the QR code on the website to log in on your phone. Then, upload the proof of transfer image from your phone and create the invoice right from your mobile device.

    This feature makes the process more convenient, faster, and flexible—whether you're using a computer or a phone.

    April 28, 2025
Frequently Asked Questions

Absolutely not. If you run ads that violate TikTok's policies and cause your account to be suspended, we will refuse to provide you with an ad account in the future. So please make sure to carefully read TikTok’s advertising policies before using the service.

Yes. Once your account is activated, you can add funds and start running ad campaigns immediately. You can also enable the Auto Top-up feature to avoid any interruption in your ads.

The processing time is typically 24–48 hours after you complete the registration. Early registrants will be prioritized.

No. Registering for an ad account is completely free. Just fill out the form and wait for the system to review your submission.
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