VOLECOM
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Admin Announcement
Holiday Notice – 50th Anniversary of Vietnam’s Reunification

To commemorate the historic day of Vietnam’s national liberation and reunification, our company will observe a five-day holiday from April 30th to May 4th.

During this period, customer support remains available, but response times may be slower than usual. We kindly ask for your patience and understanding.

To ensure uninterrupted service, especially for topping up your Volecom Wallet, we highly recommend using the automatic top-up method.

Thank you for your continued trust and support.

If you have any questions or concerns, feel free to reach out — our team will still be on hand to assist you.

April 29, 2025
Hung kings’ commemoration day 2025 – Holiday announcement

Dear valued customers and partners, in honor of the hung kings’ festival, please be informed of volecom agency's holiday schedule: holiday: monday, april 7th, 2025 business resumes: tuesday, april 8th, 2025 during this time, our support team will operate with limited availability. we truly appreciate your understanding and patience. for urgent inquiries, feel free to reach out via our hotline: (+84)-55-928-4901 thank you for your continued trust and partnership. wishing you and your family a joyful and meaningful holiday. warm regards, volecom agency address: 60f3 kđt đại kim, đại kim, hoàng mai, hanoi, vietnam hotline: (+84)-55-928-4901 volecom agency hung kings festival vietnam holiday

April 05, 2025
Important Announcement About TikTok Advertising

Currently, TikTok is tightening its monitoring and strictly scanning violating accounts. Please prepare your ad content carefully before launching any campaign. Important Notes: Avoid advertising products that may violate TikTok’s policies to prevent account suspension. For active ad accounts, spend most of your remaining budget before launching new campaigns or scaling ads. Follow the guidelines to ensure your advertising campaigns run safely and effectively!

April 04, 2025
New Feature Update
  • Email Verification

    To improve account security and ensure a smoother experience, we’ve added an Email Verification feature.

    From now on, you’ll be required to verify your email address to activate your account and use certain features.
    This helps protect your account, prevent unauthorized access, and ensure reliable communication.

    Please check your inbox for the verification link after signing up or updating your email.

    April 28, 2025
  • Upload Image of Proof of Successful Transfer (USDT Manual)

    You can now upload a screenshot of your successful USDT (Manual) transfer directly on our website or from your mobile phone.


    • On Desktop: Simply upload the image file directly from your computer.

    • On Mobile: Scan the QR code on the website to log in on your phone. Then, upload the proof of transfer image from your phone and create the invoice right from your mobile device.

    This feature makes the process more convenient, faster, and flexible—whether you're using a computer or a phone.

    April 28, 2025
  • New Languages Now Available!

    We’re excited to share that our website now supports 14 languages, making it easier than ever for users around the world to navigate and enjoy our platform.

    Supported Languages:

    • English

    • Tiếng Việt

    • 中文 (Chinese)

    • Français (French)

    • Português (Portuguese)

    • Русский (Russian)

    • ภาษาไทย (Thai)

    • Bahasa Indonesia

    • 한국어 (Korean)

    • Italiano (Italian)

    • 日本語 (Japanese)

    • हिन्दी (Hindi)

    • Türkçe (Turkish)

    • Deutsch (German)

    In addition to this update, we’ve also fixed several bugs and enhanced overall functionality to improve your experience.

    Thank you for being with us!

    April 22, 2025
Frequently Asked Questions

Absolutely not. If you run ads that violate TikTok's policies and cause your account to be suspended, we will refuse to provide you with an ad account in the future. So please make sure to carefully read TikTok’s advertising policies before using the service.

Yes. Once your account is activated, you can add funds and start running ad campaigns immediately. You can also enable the Auto Top-up feature to avoid any interruption in your ads.

The processing time is typically 24–48 hours after you complete the registration. Early registrants will be prioritized.

No. Registering for an ad account is completely free. Just fill out the form and wait for the system to review your submission.
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